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privacy policy

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Privacy Policy / Fair Processing Notice

Version 1.0

Updated: 17/10/2017

For the purposes of the data protection & privacy legislation the Data Controller is:-

Christopher Walter: (“I”,”we”, “us”,“our”)
Legal Status : Sole Trader
Trading as: doubleUprint


Postal address:

19 Youings Drive

EX31 2JD

Email: doubleuprint@yahoo.co.uk

Maintaining your privacy and your trust is very important. We strive to be especially clear on how we use your personal information if and when we collect it, and on the ways in which we can work together to protect your privacy.

Data Protection Act 1998 & General Data Protection Regulation (also known as Regulation (EU)2016/679 or “GDPR”) (enforced from 25th May 2018)

This Privacy Policy explains:

  • Our overriding general principles
  • What products and services this policy covers
  • What information we might collect from you and store, and why
  • How we get your consent for the collection and storing of your information
  • How we use that information
  • Your rights and choices with respect to your information
  • How you can access and update your information
  • The steps we take to protect your information
  • What happens if/when our policy changes
  • Special information regarding children.
  • How to contact us directly with questions


Overriding General Principles

If and when we gather and process your personal information, we are guided by the following best practical principles:

  • Personal data must be processed fairly, lawfully, and in a transparent manner.
  • Personal data must only be collected for specified, explicit and legitimate purposes and must not be further processed in a manner that is incompatible with those purposes.
  • Personal data must be adequate, relevant and limited to only what is necessary in relation to the purposes for which they are processed.
  • Personal data must be accurate and kept up to date. Inaccurate data should be updated or deleted.
  • Personal data should be kept in identifiable format for no longer than necessary.
  • Personal data should be kept secure.
  • We are committed to the principles of data protection by design and data protection by default.


What products and services are covered by this policy?

This Privacy Policy applies to the information that we may obtain from you through your use of our website(s), collectively called the “Services”. If you have any questions or need more information about these Services, please contact us at the email address at the top of this policy.

What information do we collect from you, and how is it used?

From you directly: You can visit our website without telling us who you are and without revealing any personal information about yourself. To provide full service however, we will most often need to collect some personal information. For instance, we collect information about you when you contact us about any of our Services. The types of Information we collect may include your name, address, email address, phone number.


From cookies: We may also collect “cookie” information that we may save to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customise our Services and your experience; to log visits and to understand which areas and features of the Services are most popular. We may also associate the information we store in cookies with personal information you submit while using our Services. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Services.


For specific information on cookies, please read our cookie policy.


Analytics: We and our analytics providers also collect and store analytics information when you use our Services to help us improve our Services. We make sure this data is anonymous by not connecting any analytics data to personally identifiable data such as a name, email address, physical address, or phone number.


How do we get your consent for collecting and storing your information?

Prior to asking for your consent to collect personal information from you for any aspect of our Services, it is our policy to make available the highest possible quality information explaining your options at the point of consent. To the extent possible, we believe that pre-consent “Notice” should be explicit, specific, informed, and intelligible. And, it should be easily accessible and use clear and plain language. Wherever practicable we will provide sufficient information prior to gathering consent, providing you with an informed choice.

As to content of this notice, as appropriate, it should clearly set forth:

  • Who is collecting the data, and why
  • The legal basis under which your data is being collected
  • A description of what your data will be used for
  • Any data processors the data controller uses
  • How long the data controller will keep the personal data, or how that period is calculated
  • If automated processing is used the notice should reveal where data subjects may lodge complaints
  • The existence of the right to be forgotten
  • Information on how to reach the data collector


Once proper information supporting your options have been presented, you can make your informed choice for positive explicit consent (often called opt-in), or withhold your consent (often called opt-out).

How do we use the information we collect?

We may use the information we collect for a variety of purposes, including to:

  • Make our Services work for you;
  • Provide, operate, maintain, improve, personalise, and promote our Services;
  • Develop new products, services, features, and functionality;
  • Communicate with you, including responding to your comments, questions, and requests; providing customer service and support;
  • Providing you with information about services, transmitting technical notices, updates, security alerts, administrative messages, or advertising or marketing messages;
  • Providing other news or information about us;
  • Monitor and analyse trends, usage, and activities in connection with our Services;
  • Investigate and prevent fraudulent transactions, unauthorised access to our Services and other illegal activities.

How might we share information?

We are not in the business of selling your personal information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your personal information with third parties, as set forth below:

With your express consent: We will not share your personal information with companies, organisations, or individuals who are not associated with us unless we have your affirmative consent to do so.


Agents, Consultants and Related Third Parties: We sometimes hire other companies to perform certain business-related functions on our behalf. Examples of such functions include mailing information, maintaining databases, maintaining Websites, analytics, marketing, and processing payments. When we employ another company to perform a function of this nature, we only provide it with the information that it needs to perform its specific function. Some of these partners such as analytics providers may collect information about your online activities over time and across different online services when you use our Services.


Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your information (including your personal information) to a third party if:

  • We believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request
  • To protect the security or integrity of our products and services
  • To protect the property, rights, and safety of our employees, our customers or the public from harm or illegal activities
  • To respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person; or
  • To investigate and defend ourselves against any third-party claims or allegations.


Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We will notify you of such a change in ownership or transfer of assets by posting a notice on our website.


Aggregate or Non-identifying Data: We may share aggregate or other non-personal information that does not directly identify you with third parties in order to improve the overall experience of our Services.


Your Rights: Our policy is to always provide you with an informed choice where providing your personal information is concerned. In all of our operations regarding your privacy, we strive for full compliance with the European Union’s General Data Protection Regulation (also known as Regulation (EU)2016/679 or “GDPR”). The GDPR offers a number of Rights of Data Subjects which we respect. A partial list includes:


  • The right to have information presented to you in a concise, transparent, intelligible, and easily accessible form, using clear and plain language.
  • The right to have access to your data and the ability to correct inaccuracies and omissions.
  • The right to be informed about your data including what data is processed, and the purpose for which it is processed.
  • The right to object – If you ask, we will stop processing your data.
  • The right of data portability - the right to have the personal data transmitted directly from one controller to another, where technically feasible.
  • The right of erasure, or right to be forgotten – If you ask, we will erase the personal data that we hold, subject to any other over-riding legislative restriction.


You may decline to share certain personal information with us, in which case we may not be able to provide some of the features and functionality of our Services.



Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with the supervisory authority.  In the UK this is the Information Commissioners Office (ICO):-

Information Commissioner's Office

Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF.

Telephone: 0303 123 1113 or 01625 545745


How can you access and update your information?

You may access and update your personal information by contacting us. To make such a request and/or to pose any other questions regarding this Privacy Policy, please contact us via email at the address at the top of this policy. 

Responses in respect of supplying machine readable copies of your information will be supplied within 30 days from verification of your identity.

Manual requests made to us to access, change or delete personal information will be addressed within 15 days from verification of your identity.

We will only retain your personal information for as long as needed to provide you products or services. We will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

What steps do we take to protect your information?

The security of your personal information is very important to us. We follow generally accepted security standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, please contact us at via the email to the address at the top of this policy.


How long we keep your personal data


We are required under certain UK laws to keep your personal data for a predetermined amount of time. Upon expiry of such limit(s) the data will be destroyed in secure manner. The personal data we may use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. 

What if we make changes this policy/notice?

We may change and update this document from time to time. If we make any changes, we will so indicate by revising the version and date at the document and, in cases where appropriate, we may provide you with additional notice such as posting a statement on the login screen or by sending you an emailed notification. Your continued use of our Services after the revised documentation has become effective indicates that you have read, understood, and agreed to the current version. If we change our processes in a way that materially affects your privacy, we may request your affirmative consent to the new terms.

How do we address the privacy of children?

Children could potentially try to use some of our Services. We do not knowingly collect personal information from children under the age of consent. If we become aware that a child under the age of consent has provided us with personal information without a parent or guardian’s consent, we will take steps to delete such information. If you become aware that a child has provided us with personal information without parental consent, please contact us at the email address at the top of this policy.


What if I have questions about this policy?

If you have any questions or comments about our privacy policies, about your personal information, about our use and disclosure practices, or about your consent choices, please email us at the email address at the top of this policy and we will respond promptly.

Data Processor Information

The following third-party service providers are used by us and only process data in accordance with the instructions from the data controller:--

Google Analytics




We work closely with each customer in order to get the right results from what you need. Please contact us with anything that you may need.

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